Campus quad

Choose a Language

Non-English is for reference only and not official

Student Financial Resources

Information on financial help for students, including emergency aid related to COVID-19.

July 16, 2020

Here’s what you need to know:

  • Students may have their FAFSA file reviewed for Special Circumstances if they or their families have experienced changes to income due to COVID-19. 
  • Several donor-supported emergency funds are available for eligible students.
  • Limited work study jobs may be available.
  • Forbearance for loan repayments may be available to those experiencing financial hardships.
  • HSU allocated millions in emergency funds to 5,200 HSU students through the Coronavirus Aid, Relief, and Economic Security (CARES) Act.
  • Additional CARES Act funds may be available in the future. 


The FAFSA for the 2020-21 year is based on 2018 income, however due to COVID-19 many students or their families may be experiencing changes which are not represented by their 2018 information.

The Financial Aid Office at HSU offers a re-evaluation process known as “Special Circumstances.” This process allows Financial Aid counselors to analyze the new information and determine if there could be a change in the student’s financial aid eligibility. Special Circumstances requests are not limited to COVID-19 related situations; however, we understand that many families may have circumstances related to these current events.

If you or your family has experienced a death of a spouse or parent, loss of income, an increase in medical bills, or other hardships because of the COVID-19 outbreak, may qualify for a re-evaluation of your financial aid offer.

Visit the Financial Aid website for more information about hardships and financial changes.

Emergency Funding Sources

The following emergency funds are available to support students:

Student Adversity Fund
This fund helps students who are facing unexpected situations or emergencies that could derail their education. Please email the Financial Aid Office at if you are experiencing hardship.

Overcoming Barriers to Health
This fund is to help cover unexpected health expenses. To request support from Overcoming Barriers to Health, please contact

Student Success Scholarship
The Student Success Scholarship is HSU’s most flexible scholarship, helping students in all disciplines. Email for more information.   

Dreamer Adversity Fund
This fund is specific to supporting HSU California Dream Act students. To request support for Dreamer students, email

Federal Work Study Jobs

Although the number of jobs on campus will likely decrease while we function primarily online, federal work study jobs are still available. If you did not receive Federal Work Study as part of your financial aid package, contact the Financial Aid Office at or 707-826-5383 to see if you are eligible.

Loan Repayment

If you’re concerned about your studies or loan repayment, we can help you understand what to do in certain circumstances. 

Contact us by email at, Monday – Friday, 8 a.m.–5 p.m. 
Or call 707-826-5383, Monday–Friday, 10 a.m.–4 p.m. 

More information about Coronavirus and forbearance info is available on the Federal Student Aid website.

Emergency Support Funds

Humboldt State University allocated millions in emergency funds to 5,200 HSU students through the Coronavirus Aid, Relief, and Economic Security (CARES) Act. CARES is a new law meant to help individuals and businesses, including colleges and universities, cover emergency expenses related to COVID-19.

Under the CARES Act, students who filed a 2019-20 FAFSA and who are eligible for Federal Financial Aid based on their submission of the FAFSA were eligible to automatically receive the CARES emergency grant.

There are no remaining funds to award currently, however we are actively working to organize additional funds for the Adversity Emergency Grant to provide to students in need for the upcoming 2020-2021 year. Please continue to monitor the Financial Aid website for updates on the Adversity Emergency Grant.

Financial Aid Services Availability

Face-to-Face Financial Aid Services have been suspended until further notice. 

The best way to contact the office is by email at, Monday – Friday, 8 a.m.–5 p.m. 

Limited phone services are now available Monday–Friday, 10 a.m.–4 p.m. If you need to speak with a Financial Aid professional, please call 707-826-5383 during the above hours.

Students are encouraged to submit forms using virtual methods such as fax, email, or the “Upload a Document” feature on Student Forms. Forms that are mailed are only being processed once a week at this time.

For Financial Aid assistance, please send an email to and include the following information:

  • Name
  • Student ID
  • Best contact Phone Number
  • Best contact time (please give an hour window, example: 10:30 – 11:30) – If a best contact time is not provided, a Financial Aid professional will attempt to return your call within the same business day. If a student is unable to be reached, a follow up email will be sent.
  • A brief description of your questions/situation.

Please note that calls from the Financial Aid Office will be from a “Restricted” or “No Caller ID”.

Related Guides

Student Health & Wellbeing

Tuition & Mandatory Fees

Student Life & Support Services

Academic Support